Complaint Process

Complaints can be submitted using the form below. Before filing a complaint regarding an U.S. Accreditation-accredited entity, an attempt should be made to directly obtain resolution from the accredited entity or certified organization.

Upon receipt of a complaint, U.S. Accreditation will review the information submitted, conduct an investigation (if applicable), and make a decision regarding the outcome of the complaint.

U.S. Accreditation will communicate the outcome of the complaint process to the complainant.

U.S. Accreditation considers complaint details to be confidential information and, unless authorized by the complainant, U.S. Accreditation will not disclose the identity of the complainant unless required by law.

The investigation and outcome of a complaint shall not result in any discriminatory action by U.S. Accreditation against the complainant.

Complaint Form


Please submit as much information as possible about the problem/incident. The details you provide will allow us to investigate and resolve your concerns.

Where possible, please describe the exact nature of your concern, include names of individuals involved, and dates of the associated incident.